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Payments
Shipping
Easy Returns & Exchanges
Fair Credit Billing Act
Order Delays
Boutique Order Form

Payments
The Voluptuous Woman Company offers fast and easy ways to purchase our items. You may order on-line, order by phone (call 301-499-2290) mail-in a check or money order.

VWC gladly accepts the following forms of payment:


Visa
Mastercard
American Express
Checks/Money Order

Send check or money order with order form to:
VWC
Attn: Boutique
P.O. Box 471132
Forestville, MD 20747-1741

 

Shipping
Shipping and handling charges are determined by the dollar amount of your order. These charges are calculated before taxes.

Shipping to the United States
UPS ground delivery is our standard shipping method in the United States. Standard orders are processed the next business day (Monday through Friday, not including holidays), pending card authorization and verification. Orders shipped via standard delivery should arrive within 7-10 business days. Standard delivery is not available Saturday or Sunday. Standard delivery is not available to P.O. boxes.

 

Easy Returns & Exchanges

Your satisfaction is guaranteed. If for any reason you are not satisfied with your purchase, simply return it with the original invoice and tags attached for up to 15 days from the date you received it. Lingerie items and worn items can not be returned. Sale merchandise may be exchanged only. Returns will be refunded in the method of original payment. If you have questions or require assistance, please e-Mail us at returns@volupwoman.com or call us at (301) 499-2290. Sorry, we cannot refund shipping and handling charges or return postage.

Please send return merchandise to:

VWC
Attn: Returns
P.O. Box 471132
Forestville, MD 20747

 

Fair Credit Billing Act

We guarantee that every online transaction you make will be 100% safe. This means you pay nothing if unauthorized charges are made to your card as a result of shopping at our online store. Under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50.00 of fraudulent charges. If your bank does hold you liable for any of this $50.00, we will cover the entire liability for you, up to the full $50.00. We will only cover this liability if the unauthorized use of your credit card resulted through no fault of your own from purchases made while using the secure server. In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.

 

Order Delays

In the event of delays, every effort will be made to contact you by phone or e-mail within 24 hours. If the delay is due to backorder, you will receive notice and be given the choice to remain on backorder, substitute to another item, or cancel your order. Prices and availability are subject to change prior to shipment. Should this occur, you will be notified by email or phone, and given the option to accept these changes or cancel the order.

 

Boutique Order Form

VWC Boutique Order Form

 


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